Returns Policy
At Smart Set Studies, we are committed to providing high-quality educational materials for our customers. However, we understand that sometimes things may not go as planned. If you have purchased a download from our site and need to request a refund, please follow the guidelines outlined below.
Refunds
We only offer refunds if a mistake has been found in the work you have purchased. If you have identified an error in the material, please contact us immediately at ssstudies101@gmail.com. Our team will review your request and, if the mistake is confirmed, we will either provide you with a full refund.
In the case of a full refund, the amount will be credited back to your original method of payment within 7-10 business days.
In order to receive a refund, you must provide evidence of the mistake in the work. This may include highlighting the error or providing a screenshot of the mistake.
Extra Content
If you have identified a mistake in the work you have purchased, instead of receiving a refund we can offer you the same downloads (edited), and extra content as a way of making amends. This extra content will be related to the subject matter of the original product and will include additional resources or supplementary materials.
Our Commitment to Quality
We take great care to ensure that all of the materials we offer on our site are accurate and of high quality. However, if you do encounter a mistake in your work, please let us know and we will do everything we can to resolve the issue to your satisfaction.
Contact Us
If you have any questions or concerns about our returns policy, please don’t hesitate to contact us at ssstudies101@gmail.com.